FAQs

Therapy & Assessment Frequently Asked Questions

Therapy FAQs

How do I schedule an appointment?

To schedule an appointment, please call 281-815-0899.

Do I need to bring anything to my first appointment?

We recommend bringing your insurance card. We also require a credit/debit/HSA/FSA card to keep on file for payment. We will send you an electronic receipt for your payments.

What are therapy sessions like?

Sessions are going to vary depending on your therapist’s approach and your goals. But, to simplify it as much as possible, this is a collaborative relationship. In the first session you will get to know one another and talk about what has brought you into counseling. Moving forward you will be setting goals with your therapist and establishing a plan to reach those goals. Every therapist delivers their services differently so depending on their background and training, they will tailor the sessions to your needs and also what strategies are working for you.

How long do therapy sessions last?

Session length will typically vary from 45-55 minutes. Your first session will likely be longer.

How do I cancel my appointment?

We have a 24-hour cancellation policy. You can avoid any fee by calling us at 281-815-0899 and leaving a voicemail with your therapist with 24 hour notice or send a secure message through the client portal. You should have received an invite to the portal when you scheduled your first appointment with us. Please refer to how you therapist has instructed you reach them as all therapists have different preferences for communication between sessions.

What do I do if I am having an emergency?

If you feel you are a serious threat to yourself or to someone else, please go to your nearest emergency room. If you feel like you need to contact your therapist, please call their extension and they will return your call as soon as they can. Only clients who have had an intake with their therapist already should be calling the therapist’s extension. All new clients, yet to be seen, please call our main number at 281-815-0899.

Testing FAQs

How do I make an appointment?

Please call 281-815-0899.

Though it may vary based on the referral question(s), most evaluations include:

What does psychological testing include?

1-hour diagnostic interview to get background and history
1-6 hours of face-to-face testing (IQ, learning style, executive functions, memory, cognitive processing, and personality)
Several paper-and-pencil questionnaires & behavioral checklists
Observation (if applicable)
1-hour feedback session to discuss results and recommendations

Will my insurance cover testing?

Many insurance plans cover testing; however, specific types of testing, such as testing for Specific Learning Disorder or dyslexia, may not be covered. Our billing team will be happy to take your insurance information and verify your benefits & coverage before getting started so that you have a good idea of cost ahead of time.

How much will the evaluation cost?

Cost depends on many factors, including your insurance coverage and – if you’re paying out of pocket – the type of evaluation performed. Before starting the evaluation, we’ll talk with you about all the financial factors in order to get the clearest picture of your eventual bill. Call or email to get more information on cost for testing.

When will I make payment for evaluation?

If you are paying out of pocket for assessment, 50% of the fee is due at the first testing session. The remainder of the fee is due at the feedback session.

Contact Today



26010 Oak Ridge Drive, Suite #107
The Woodlands, TX 77380

admin@gracepsychological.com
(281) 815-0899

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