Policies

In the event that a child’s parents are divorced, we will require consent from both parents for evaluation and/or treatment. We require custody decrees on file before scheduling.

Missed Appointments/Cancellations

Your appointment time is reserved exclusively for you. If you need to cancel or reschedule your appointment for any reason, please make sure to do this at least 24 hours in advance. A $560 fee will be assessed for last minute cancellations and missed appointments and $100 fee for in office testing. Although we realize that life does not always go as planned, those who no-show to appointments consistently will be referred elsewhere.


Privacy Policy

Effective Date: 01/01/2025
Practice Name: Grace Psychological Services

Grace Psychological Services is committed to protecting the privacy and confidentiality of individuals who visit this website and those who inquire about or receive services from the practice.

This Privacy Policy describes how information may be collected, used, and protected when you visit this website.


Information Collected Through the Website

Information You Voluntarily Provide

You may voluntarily provide personal information when you:

  • Complete a contact form

  • Request information about services

  • Request an appointment or consultation

  • Communicate with the practice by email or phone

This information may include:

  • Name

  • Email address

  • Phone number

  • General information about your service needs

Please note that website forms and standard email may not be fully secure. Individuals are encouraged not to submit sensitive medical or mental health information through website forms or unsecured email.


Use of Information

Information collected through the website may be used to:

  • Respond to inquiries

  • Provide information about services

  • Schedule consultations or appointments

  • Improve the functionality and performance of the website

Information submitted through this website is not used for marketing to third parties and is not sold or shared with unrelated entities.


Website Analytics and Cookies

This website may use analytics tools such as Google Analytics or similar technologies to understand how visitors use the website.

These tools may collect limited technical information such as:

  • Pages visited

  • Time spent on pages

  • General geographic location

  • Device or browser type

This information helps improve website performance and usability. Analytics tools may use cookies or similar technologies.

Visitors may adjust their browser settings to refuse cookies if they prefer.

No personally identifiable health information is intentionally collected through website analytics.


Protected Health Information (HIPAA)

Grace Psychological Services is a healthcare provider that complies with applicable HIPAA privacy and security regulations regarding protected health information (PHI).

However, information submitted through this website is not intended to be used for the transmission of protected health information. Once an individual becomes a client, additional privacy protections and policies apply, which are outlined in the practice’s Notice of Privacy Practices.


Telehealth and Electronic Communication

The practice may offer telehealth services through secure, HIPAA-compliant telehealth platforms when appropriate.

Electronic communication with the practice (such as email or messaging) carries inherent privacy risks. While reasonable safeguards are used, electronic communication cannot be guaranteed to be completely secure.

Clients who engage in telehealth services will receive separate telehealth consent documentation outlining risks, benefits, and privacy protections.


Data Security

Grace Psychological Services takes reasonable administrative, technical, and physical safeguards to protect personal information. These safeguards may include:

  • Secure practice management systems

  • Encrypted or secure communication platforms

  • Restricted access to client records

  • HIPAA-compliant electronic health record systems

While reasonable efforts are made to protect information, no internet transmission can be guaranteed to be completely secure.


Third-Party Services

This website may use third-party services such as:

  • Website hosting platforms

  • Scheduling services

  • Analytics providers

  • Telehealth platforms

These third-party providers may have their own privacy policies governing the use of information collected through their systems.

Grace Psychological Services is not responsible for the privacy practices of third-party services.


Links to External Websites

This website may contain links to external websites for informational purposes. The practice is not responsible for the privacy practices or content of external websites.


Children’s Privacy

This website is intended for informational purposes for parents, guardians, and adults seeking services. The website does not knowingly collect personal information directly from children under the age of 13.


Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page with the revised effective date.


Contact Information

If you have questions regarding this Privacy Policy, please contact:

Grace Psychological Services

Contact Today



26010 Oak Ridge Drive, Suite #107
The Woodlands, TX 77380

admin@gracepsychological.com
(281) 815-0899

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